Supporting Individuals Into Sustainable Employment
Merthyr 01685 371747 or Pontypridd 01443 409516

Customers feedback from DWP proves a massive success

We would like to thank Job Centre Plus, Merthyr Tydfil for independently conducting a programme evaluation survey with customers who have taken part in various training programmes with Tydfil Training.

As you will see from the comments below, customers felt that their time spent with Tydfil Training was beneficial and an enjoyable experience.

We would also like to thank everyone concerned with the evaluation for taking the time to complete this exercise, it really is appreciated. THANK YOU


Hoffem ddiolch Job Centre Plus Merthyr Tudful, ar gyfer cynnal rhaglen arolwg gwerthuso gyda chwsmeriaid sydd wedi cymryd rhan mewn amryw o raglenni hyfforddi gyda Tydfil Training.

Fel y gwelwch o’r sylwadau isod, teimlai’r cwsmeriaid bod eu hamser a dreulir gyda Tydfil Training yn fuddiol ac yn brofiad pleserus.

Byddem hefyd yn hoffi ddiolch I bawb sy’n gysylltiedig â’r gwerthusiad am gymryd yr amser i gwblhau’r ymarfer hwn, mae’n wir ei werthfawrogi. DIOLCH YN FAWR.


Work Coach, JCP Merthyr –  “These are just a few comments from some of my customers but I’d like to add that the majority of customers who engaged with Tydfil Training provision have spoken very highly of all the Tutors, course content and respect they have received during their time on provision”


“Support from the Tutors has been brilliant in everything I’ve done. They’ve been flexible to my needs and my computer skills have really improved. Tara is my trainer at the moment (Pathways to Care) and the ways she presents the course has made it really easy to learn and it’s been fun. As students we have supported and encouraged each other. I highly recommend this course”


“ I claimed JSA after a long period of ESA so when I first went to Work Ready, I couldn’t switch a computer on and was afraid of the mouse! WR and my Tutor offered me the support I needed, not just to improve my computer skills but my self confidence as well and I was surprised to find there was so much out there. Because of my health condition I found some days a challenge, this was when I really appreciated the moral support from my friends on the course…they kept me going. WR was the start I needed on a different type of benefit”


“Since starting Work Ready, I’m surprised how far my skills have improved. I never thought I’d have a use for or be interested in computers but it’s been great to have had the support to take me through to ECDL and gain a pass mark of 92%”


“ I was on 50+IT.  It was great to go somewhere the tutors had the patience to explain and support me through the computer course. I really enjoyed all the other bits like First Aid and the people like CAB who came to talk to my group”


“When I claimed JSA I had no idea how important being able to use the computer would be so when my Coach suggested I meet with Tydfil Training, I had no idea what to expect. With the support of my Tutors, I can now confidently use computers and have got qualifications too.  I had the opportunity to do a CSCS course and I have started a voluntary placement as well, which I really enjoy and this will help to fill a gap on my CV. Work Ready has been a great course”

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